Although we make every effort to preserve your privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

It is important that you send us only copies of documents that you wish to have uploaded to your account. Please do not send your original documents. We will not be responsible for any original documents that are inadvertently sent to us. They will not be returned to you. After we receive your documents we will upload them into your account, and then destroy the copies.

It is important that you print clearly whenever your send profile information to us to be added to your account such as any updates to your contacts, doctors, medications, medical condition, allergies and past surgeries. Access My Records, LLC is not responsible for any information that is sent to us which is incorrect. Mailed information will take ten days to process before a member will see it in their account.